Commercial kitchen equipment repairs and case studies from PEMS across Perth and WA.
A double rotisserie cooker in a Karrinyup supermarket deli was producing loud mechanical noise through a full trading day. PEMS completed a two-visit repair covering gas rams, rack drive, and custom fabrication, with the unit fully tested and back in service.
Read case study →Grease buildup in the exhaust flues above three commercial fryers at a Mandurah public facility was cleared during a scheduled early-morning visit. PEMS completed the clean, tested all units, and flagged a grease gutter gap that was contributing to the problem.
Read case study →A dough prover at a Balcatta supermarket bakery was running with a confirmed internal fault, with product at risk and production on hold. PEMS staged the repair across two visits with full documentation at every step.
Read case study →A soup kettle at Bethanie Waters aged care jammed in the raised position and lost power, taking a critical piece of kitchen equipment out of service. PEMS attended the same day, fabricated a replacement shaft, resolved the electrical fault, and returned the unit to full operation with complete job records through the site's FM platform.
Read case study →Two commercial ovens were tagged out at an Innaloo supermarket after a drain failure and significant grease accumulation. PEMS completed the repair, cleared the build-up, and returned both units to service with full documentation.
Read case study →A commercial dishwasher at the City of Mandurah's MARC cafe kitchen developed an internal leak, pooling water on the kitchen floor during service. PEMS diagnosed the fault, sourced parts, and returned the machine to operation with a fully documented repair record.
Read case study →A Bethanie retirement village combi oven was flagged for planned component replacement before the fault could interrupt daily resident meal service. PEMS completed the full repair in one visit, with all components replaced and the oven returned to service the same day.
Read case study →A sparking oven in a Spearwood supermarket deli was the end of a fault pattern that had been running across multiple service visits. PEMS resolved it with a documented repair history and verified outcome. This is what proper asset-level servicing looks like.
Read case study →A chicken cooker at an Innaloo supermarket had failing door seals, a blocked rear valve, and a water leak that had been building undetected. PEMS coordinated a two-visit resolution, cleared the blockage, fitted new seals, and left the site fully documented and operational.
Read case study →A prover retarder at a Perth supermarket bakery in Midland failed on both heating and cooling, halting normal production cycles. PEMS managed the fault from initial diagnosis through evaporator replacement and full recommission, with documentation at every stage.
Read case study →A Convotherm chicken cooker at a Stirling supermarket deli developed cleaning cycle faults traced to a failed internal component and a split pipe. PEMS attended within the works order window, completed all repairs in a single visit, and returned full documentation to the facilities team.
Read case study →A major supermarket in Cannington had low water pressure affecting its chicken cooker in the deli preparation area. PEMS diagnosed a failed filtration system, replaced the full filter set, and restored operating pressure with complete documentation across both visits.
Read case study →When Caterlink replaced conveyor dishwashers across two kitchen spaces at their Osborne Park facility, the installation required full trade coordination across electrical, plumbing, and chemical connections on both sites. PEMS managed the complete scope, including drain replacement, hot water hose renewal, cold water additions, and bench limit switch commissioning, with a single documentation trail across both kitchens.
Read case study →A lobby bar glasswasher at a Perth CBD hotel was out of service with a confirmed pressure fault. PEMS completed the pre-approved repair and verified full operation before closing the job.
Read case study →A planned maintenance visit at a Bethanie retirement village kitchen identified several faults on a Convotherm combi oven before any breakdown occurred. PEMS sourced all parts in advance and resolved every fault in a single attendance, with full documentation returned to the operator.
Read case study →A combi oven at a major Mandurah supermarket had been through months of faults, failed fixes, and software updates. PEMS completed the repair and gave the site manager the honest equipment assessment she needed to plan ahead.
Read case study →A double rotisserie at a busy Karrinyup supermarket deli was causing product to stick every cook cycle due to worn rack components. PEMS attended, replaced the rack assemblies on both sides during a live trading day, and returned the unit to service with full asset-level documentation recorded against the site.
Read case study →A leading food service group's Balcatta kitchen was carrying several deferred maintenance items across dishwashing and cooking equipment. PEMS attended and resolved every flagged item in a single visit, with full documentation provided to the operator.
Read case study →A Busselton supermarket deli was losing product every cook cycle due to worn racks on a commercial chicken oven. PEMS attended, replaced the racks to specification, and returned the unit to full operation with complete documentation.
Read case study →A Rockingham supermarket deli had a rotisserie oven flagged as a food safety risk, with the responsible manager off-site and no parts on hand. PEMS identified the correct components, documented the job with photographs, and delivered a clean audit trail from first visit to sign-off.
Read case study →Three rotisserie cookers in an Inglewood supermarket deli were leaking during clean cycles. PEMS attended, inspected all three units, replaced worn door seals, adjusted handles and confirmed the fix on the same visit.
Read case study →A Stirling meals-on-wheels kitchen had a Bratt pan cooking slowly and relighting constantly, with a second fault hiding behind it. PEMS attended, replaced the gas valve and regulator, confirmed correct burner pressure, and documented both findings before leaving site.
Read case study →A Bassendean supermarket needed a commercial mixer repaired and swapped out without interrupting operations. PEMS coordinated the full job, from transport and workshop repair to on-site installation and testing, under a single documented scope.
Read case study →A bakery prover compressor failure at a Rockingham supermarket threatened production continuity during a busy retail period. PEMS attended, diagnosed, replaced the compressor, and recommissioned the system with full gas handling compliance documentation in a single authorised visit.
Read case study →A Fremantle venue's bar fridge was running noisy with a defrost alert, temperature holding but a failure flagged. PEMS identified the fault, ordered the part, and completed the repair across two documented visits before service was disrupted.
Read case study →When a power outage delayed commissioning at a new Oporto site in Butler, PEMS completed all physical installation work on the first visit and returned with additional parts to finish calibration and hand over the kitchen ready for service. The result was a fully documented, correctly commissioned UNOX combi oven from day one.
Read case study →A deli chicken oven at a Currambine supermarket had been running loud, with worn drive components and grease build-up accelerating the damage. PEMS attended, replaced the worn parts, cleared the build-up, and returned the unit to full service with the contributing cause documented.
Read case study →A leading food service group's Yanchep deli had a chicken cooker running two simultaneous faults. PEMS resolved one on-site and escalated the second through the correct warranty channel, with clear documentation throughout.
Read case study →A high-volume supermarket rotisserie in Ellenbrook was stopping mid-cycle and showing years of deferred wear. PEMS attended, documented the full asset condition, and returned the unit to reliable production service.
Read case study →A rack oven at Mandurah Forum stopped rotating mid-production, with both the motor and gearbox requiring removal and replacement. PEMS managed sourcing, workshop assembly, and on-site reinstallation as a single process, returning the oven to full operation with complete documentation.
Read case study →A Convotherm chicken cooker at a Morley supermarket deli failed after a drain fault cascaded through the pump and relay board. PEMS completed the repair in a single visit with stock parts, restoring the deep clean cycle and full operation.
Read case study →A commercial oven at a Midland food service site was causing intermittent start-up faults each morning. PEMS carried out a full repair, uncovered a pest contamination issue behind the screen, and handed the operator complete documentation including a follow-up recommendation.
Read case study →PEMS completed a commercial equipment repair in Perth.
Read case study →When a Baldivis food and beverage venue needed its old dishwasher replaced, PEMS completed the full removal and installation. A manufacturing defect identified during commissioning was resolved under warranty, with no unexpected cost to the operator.
Read case study →A scheduled preventive maintenance visit at Bethanie's Subiaco aged care kitchen kept two busy combi ovens in full service with zero unplanned downtime. PEMS completed all identified items in a single coordinated visit, with complete documentation for audit.
Read case study →A Convotherm combi oven at a major supermarket in Stirling developed a serious drain blockage during a live roasting cycle, with water reaching the electrical system. PEMS attended after hours, replaced pumps and rewiring in a single visit, and returned the oven to service with full documentation before the next trading day.
Read case study →A five-star Perth hotel needed a commercial oven operational before Christmas. PEMS completed the installation, documented every non-compliance on the day, and gave the operator full visibility of what remained outstanding before service began.
Read case study →A commercial oven at a major supermarket in Eaton Fair was losing water with no obvious source. PEMS traced the fault to a cracked header tank using dye testing, coordinated specialist welding, and returned the oven to service fully documented.
Read case study →Installing a second combi oven in a rooftop hotel kitchen is not a standard callout. PEMS coordinated lifting, fabrication, waste, water, and electrical on a single visit at Aloft Perth, with outstanding parts scoped and quoted before the operator saw an invoice.
Read case study →A double rotisserie oven at a Yanchep supermarket deli had already been attended once, but the faults were still running. PEMS identified a secondary blockage missed on the first visit and returned both sides to full operation in a single call.
Read case study →A chicken oven rotation fault at a Karrinyup supermarket deli turned out to involve broken frame welds, a shredded drive belt, and seized door struts. PEMS attended, made interim repairs to restore service, and documented all outstanding work in a single visit.
Read case study →A Currambine supermarket deli had a rotisserie chicken cooker running so loud it was affecting the customer experience on the shop floor. PEMS diagnosed the fault, sourced parts, handled shaft fabrication, and returned the unit to full two-chamber operation with complete documentation.
Read case study →A leading food service group in Fremantle had a combi oven carrying multiple compounding faults, including a blocked drain, failed door seal, and a corroded internal sensor weeping water. PEMS resolved the active faults on the day and documented two additional at-risk components before they became emergency callouts.
Read case study →A deli oven at a major Stirling supermarket had been patched repeatedly before PEMS attended and found multiple simultaneous faults. When repair no longer made commercial sense, PEMS documented the case and recommended replacement.
Read case study →A City of Stirling Meals on Wheels kitchen had a bratt pan cutting out unpredictably, with a failed control board and blown fuse threatening production continuity. PEMS handled diagnosis, parts sourcing, and full installation across two documented visits, returning the kitchen to reliable operation.
Read case study →A bent meat probe in a Rational oven left a Bethanie aged care kitchen in Dalyellup without reliable core temperature checking over the summer period. PEMS sourced the correct part, completed the repair, and documented the full resolution for the operator's compliance records.
Read case study →A seized drive system on a commercial rotisserie oven at a major supermarket in Currambine was traced to worn carbon brushes and an incorrectly installed clutch plate. PEMS technician Mason replaced the faulty components and restored full operation for Technobake's in-store production line.
Read case study →A noisy, worn bandsaw at Cutting Edge Butchers in Ellenbrook was restored to full operation by PEMS technician Andrew after bearing replacement and specialist repairs. PEMS services commercial kitchen and food processing equipment across Perth.
Read case study →PEMS technician Benjamin completed a full UNOX combi oven and reverse osmosis installation at Zambero Scarborough, managing on-site delivery delays to deliver a working commercial kitchen setup. Both heating and wash functions tested correctly before the job was signed off.
Read case study →PEMS technician Benjamin completed a Convotherm 4 combi oven repair at Aloft Perth's rooftop kitchen in Rivervale. Drain box and door gasket replacements returned the commercial oven to full working order.
Read case study →A failed gas control valve and worn thermocouple took Fryer 1 offline at Mandurah Bowling Club, halting canteen operations for the City of Mandurah. PEMS technician Andrew completed a full component replacement and safety test, returning the commercial kitchen to service.
Read case study →A Rational combi oven at Louder Louder in Northbridge stopped turning on after the cabinet high limit tripped and an error 39 code revealed a faulty Sicotronic control PCB. PEMS technician Philip diagnosed the fault on first visit and returned to replace the PCB, safety temperature limiter, and water filter cartridge, restoring the commercial kitchen to full operation.
Read case study →A Fields ACH 106BGI combination oven managed by City Integrated Maintenance Services in Perth was suffering recurring SC110 errors, water faults and heavy steam tank scaling. PEMS technician Mason replaced the SC pump and pump board, descaled the unit and completed full software and function testing to restore reliable operation.
Read case study →PEMS completed a commercial kitchen ventilation repair at Como The Treasury in Perth's CBD in April 2026. Technician Tore restored the system to full working order, keeping one of Perth's premier hospitality venues operational.
Read case study →A ventilation system fault at South Metropolitan TAFE Bentley threatened to disrupt student culinary training programs in April 2026. PEMS technician Benjamin diagnosed and repaired the motor control fault, returning the commercial kitchen to full operation for Caterlink.
Read case study →PEMS technician Benjamin attended the City of Stirling's Meals on Wheels facility at 97 Delawney Street, Stirling, to repair a fault in their commercial kitchen equipment. The repair restored full food service operations, protecting daily meal delivery for vulnerable Perth residents.
Read case study →A blocked drain and a noisy fan motor put refrigeration at risk at Amber Jacks Fish and Chips on Marine Parade, Cottesloe. PEMS technician Ben cleared the fault, stopped the water leak, and gave the business straight advice on what to repair and what to replace.
Read case study →A failed control board left Il Panino Bakery in Beaconsfield without critical kitchen equipment in April 2026. PEMS technicians diagnosed the fault, replaced the board, and manually programmed every parameter to restore full operation.
Read case study →Betty's Burgers Mandurah faced repeated deep fryer shutdowns caused by faulty rollout switches cutting gas flow at 220 degrees Celsius. PEMS diagnosed the fault and completed a full three-switch installation across the Anets fryers, returning the commercial kitchen to full operation.
Read case study →A Baldivis commercial kitchen operator had every steam tank in their deck oven confirmed as leaking, forcing a full replacement. PEMS technicians completed the repair, replaced all elements, and returned the oven to full working order.
Read case study →Golden Bakery on Frobisher Street in Osborne Park needed urgent electrical repairs to keep their commercial kitchen running. PEMS technician Ben completed the fault diagnosis and repair the same day, protecting production and trade.
Read case study →A Technobake commercial bakery oven at a major supermarket in Midland was back in operation after PEMS technician Mason completed a thorough fault diagnosis and repair in April 2026. PEMS delivers reliable commercial kitchen equipment repair across Perth.
Read case study →King Road Brewing Company in Oldbury called PEMS after their Rational combi oven developed a loud bearing noise and a nearby fryer kept shutting down during service. PEMS technician Andrew inspected both units, linking the fryer fault to an existing quote and scheduling all repairs together.
Read case study →A failed Mitsubishi ceiling cassette at Ampol Melville required full replacement after the 14/16kW unit was found beyond repair. PEMS technician Ben completed the changeout and full recommission for site operator Hiflow Integrated Services Group.
Read case study →Jerry Bar & Eats on Beach Street, Fremantle called PEMS when their commercial kitchen equipment failed mid-service in April 2026. Technician Ben completed a same-day repair and had the kitchen running again within hours.
Read case study →A failed PT100 temperature probe triggered a boiler error on an Eswood dishwasher at Youanmi Gold Village, shutting down the rinse tank completely. PEMS technician Ben travelled to site, replaced the probe, and restored full commercial kitchen operation after thorough testing.
Read case study →Wild Breads Fresh in Malaga needed two Type B gas ovens certified to meet compliance requirements before production could continue. PEMS completed the commissioning and certification, clearing all inspector-identified remedial items to get the bakery back to full operation.
Read case study →A worn rinse pump bearing on the commercial dishwasher at Bethanie Waters Aged Care Home in Port Kennedy was identified early and replaced before causing a full breakdown. PEMS technician Mason Todd fitted an upgraded pump and restored the unit to full operation, protecting kitchen hygiene compliance for residents.
Read case study →A combi oven at a Peel aged care kitchen was completely non-operational after the MMI PCB failed and the RO water system was found disconnected. PEMS technician Ben replaced all faulty components and restored full steam cook capability.
Read case study →A fill solenoid fault on a commercial dishwasher at The Residence Perth (Regency Hyatt) was accurately diagnosed by PEMS technician Tore in April 2026. Systematic testing ruled out heating elements and the float switch, pinpointing the exact cause before sourcing replacement parts.
Read case study →When Aloft Perth's commercial kitchen oven began producing intermittent faults in Rivervale, PEMS technicians diagnosed a failing 32A contactor and restored full operation. The team also fitted heavy-duty castors for easier future access and left direct contact details with the chef to monitor any recurring issues.
Read case study →A multi-component failure in a Rational SCC combi oven shut down catering operations at the City of Mandurah Administration Centre. PEMS technician Ryan replaced the faulty solenoid, relay board, control transformer and filter cartridge, returning the oven to full service in a single visit.
Read case study →PEMS managed a full multi-site UNOX oven rollout for Zambrero restaurants across Perth, covering workshop builds, after-hours delivery, and commissioning. The project spanned more than 20 suburbs and was completed across three days in December 2025.
Read case study →A Booragoon supermarket bakery faced simultaneous faults across multiple commercial kitchen machines including slicers, mixers, and a water chiller. PEMS technician Ryan completed fixed-price repairs across every unit, returning the bakery to full production without cost surprises.
Read case study →When Technobake Pty Ltd lost a critical commercial baking unit in Margaret River, PEMS technician Ryan diagnosed and completed the electrical repair the same day. Perth Electrical and Mechanical Services delivers fast, reliable equipment repair across Perth and regional WA.
Read case study →When HiFlow Integrated Services Group needed refrigeration repairs at a remote Ampol site in Newman, PEMS technician Ben travelled from Perth to complete a full gas trace, welding repair, condenser fan motor replacement and R410a recharge. The system was fully restored after a soft starter replacement resolved the final commissioning hold-up.
Read case study →A Convotherm 4 combi oven at Hackett Hall inside the Perth Museum was taken offline after displaying an E63 fault caused by a failed injection pressure switch. PEMS technician Ben diagnosed the fault, sourced the part, and returned to complete the repair, returning the commercial kitchen to full operation.
Read case study →A failed PCB took a critical machine offline at Bethanie Fields aged care facility in Perth, with PEMS technician Ben pinpointing the fault through direct 240V pump testing. PEMS delivered a fast diagnosis and clear repair pathway to minimise disruption to the Bethanie Group facility.
Read case study →A failed capacitor and an incompatible loan unit left a Perth aged care commercial kitchen unable to operate at full capacity. PEMS fabricated a temporary fix, arranged a loan mixer, and delivered a full replacement installation to keep residents fed without disruption.
Read case study →A commercial kitchen operator in Inglewood had their Roastrunner Double chicken cooker back in service after PEMS technician Philip traced a door switch fault to misaligned sensors. No parts were replaced and both chambers were confirmed fully operational after testing.
Read case study →PEMS technician Ben carried out a scheduled six-month preventative maintenance service on a Roastrunner Double Chamber Oven at a major supermarket in Baldivis in April 2026. The service was completed to Technobake's technical specifications, keeping the commercial kitchen equipment operating reliably ahead of the next maintenance interval.
Read case study →PEMS attended a major supermarket in Rockingham to inspect a loose oven exhaust on a commercial Roastrunner Single chicken cooker. A full assessment confirmed no active fault, with the store cleared to continue monitoring the unit.
Read case study →A loose oven exhaust on a Roastrunner Single chicken cooker at a major supermarket in Rockingham prompted an urgent inspection by PEMS in April 2026. Technician Mason assessed the unit and confirmed no faults, keeping the store's back-of-house operations running without disruption.
Read case study →