A commercial kitchen inside a major supermarket in Baldivis relies on consistent, precise heat to keep baked goods moving through the store. When the Technobake Roastrunner double chamber oven at this busy south-of-the-river supermarket came due for its six-month preventative maintenance cycle, PEMS was engaged under the manufacturer's service program to carry out the scheduled service and keep the equipment running at full capacity.
The Fault
This was not a breakdown call. The Roastrunner was due for its routine six-month PM under the manufacturer's maintenance program. Preventative maintenance on commercial ovens of this type involves checking mechanical and electrical components, inspecting the rotisserie drive, door seals and gantry, reviewing software versions, and confirming the unit is operating within correct parameters. Catching wear or calibration drift early prevents costly unplanned failures during peak trading hours, when a rotisserie oven going down means empty hot food shelves.
The Repair
PEMS technician Ben attended the Baldivis store in February 2026, coordinating access directly with the store ahead of time so the oven could be taken out of service between production runs. Before commencing the service, Ben identified the exact oven model and confirmed the current software version against the manufacturer's technical guidelines. The full PM was completed methodically, with no parts replaced as per the scope. Any additional parts requirements identified during the inspection were flagged for the store manager to raise separately with the manufacturer.
The Outcome
The Roastrunner double chamber oven passed its six-month service with all checks completed to the manufacturer's specifications. The Baldivis store can continue operating with confidence heading into the next maintenance interval, with a written record of what was checked and what was flagged for attention.
Why PEMS
PEMS works within structured commercial kitchen maintenance programs across Perth, following client-specific technical documentation and coordinating cleanly with retail store teams to minimise disruption to trading operations. A PM visit only earns its keep if it is done to the manufacturer's checklist and reported in a way the store and the program owner can both act on.
Keep your commercial kitchen equipment in front of problems rather than behind them. Contact PEMS on 08 7095 3550 or visit pemservices.com.au to book a scheduled service or discuss a preventative maintenance program for your Perth site.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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