Technobake Oven Wash Fault Investigated in Bunbury Supermarket Bakery

A supermarket bakery in Bunbury flagged a concern with one of its Technobake rack ovens. The wash cycle had been behaving unpredictably, and with food safety audits tied directly to wash performance, the operator needed a clear answer before the next service window.

What Was Happening

The issue traced back to a burst pipe that a plumber had attended weeks earlier. Once the plumbing was resolved, questions remained about whether the oven's wash cycle was functioning correctly. Debris from the pipe failure could have reached the oven, the supply pressure could have changed, and the interruption could have upset the fill sequence. Water supply, pump operation, and the fill cycle all needed checking before the operator could be confident the oven was performing to standard.

How It Was Handled

A PEMS technician travelled to Bunbury and worked through the wash system methodically. Water lines were checked and found clear. The pump was initiating correctly at every stage of the cycle. The reservoir was filling and the float valve was operating as it should. The wash cycle was tested repeatedly across multiple runs until the technician was satisfied the oven was completing every cycle without fault, with each run recorded. The site manager was notified directly before the technician left.

The Result

The oven was confirmed fully operational. No faults were found. The operator had written documentation of the investigation, the test results, and the outcome. The food safety concern was closed with a clean record, and the store did not have to take the word of a contractor who had simply run one wash and gone home.

Why PEMS

When a plumbing incident raises questions about equipment performance, the answer the operator needs is documented certainty, not a verbal "looks fine." PEMS closed this call with a tested, recorded outcome the operator could take into any audit conversation. A no-fault-found result is only useful if the testing behind it is written down.

Operators with sites outside the metro area are welcome to contact PEMS about scheduled and as-needed coverage. Call 08 9554 3123 or visit pemservices.com.au to discuss what regular coverage looks like for your location.