A commercial bakery moulder in a Gosnells supermarket was doubling dough on entry. Every piece that went in came out folded on itself, and the bake schedule for the day was already slipping by the time the call came through.
What Was Happening
The moulder in the bakery prep area was mishandling dough as it passed through, folding it back on itself instead of processing it cleanly. That kind of fault does not just affect product quality. It stops production. In a supermarket bakery running to a daily bake schedule, downtime on a moulder means shelves do not fill on time and staff end up hand-shaping product they would normally run through the machine in seconds.
How It Was Handled
A PEMS technician attended site and stripped the moulder down completely, removing all rollers to access and replace the two main conveyor belts. Both belts had stretched and glazed, which is why the dough was slipping and folding instead of rolling through. All shafts, sprockets and chains were cleaned and inspected during the same visit, with built-up flour and dough residue removed from the drive train. Everything was reassembled, aligned, tensioned to the correct specification, and tested through a full cycle before sign-off. The job was documented end to end.
The Result
The moulder was returned to full operation in a single visit. The operator received complete service documentation covering the strip-down, parts replaced, and the test outcome. No follow-up visit required, and the bakery was back on schedule for the following morning's bake.
Why PEMS
Replacing the belts and walking away would have left the machine running, but not correctly. Cleaning, re-aligning and tensioning the full drive train during the same visit means the machine does not come back off-line two weeks later for a fault that was present at repair. On bakery equipment, the second callout is almost always the one that could have been avoided.
Supermarket bakery operations in Perth rely on equipment that runs to a schedule. If your bakery equipment is missing scheduled service or showing early signs of wear, a PEMS service assessment can get ahead of it before it affects production. Call 08 9554 3123 or visit pemservices.com.au.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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