Aged Care Combi Oven Leak Repair Perth

A Perth aged care facility noticed water pooling around their combi oven.

It was not dramatic. A slow drip, easy to miss on a busy service day.

But in an aged care kitchen, a water fault carries weight. Equipment logs, food safety records, and the next compliance audit all start from what happens in the next hour. Water on a kitchen floor is also a slip hazard for staff who are moving quickly between the oven and the servery.

What Was Happening

The oven door was leaking. The seals had worn, and the drip collection components had deteriorated to the point where water was escaping during normal operation. Staff had also reported an intermittent low-water warning appearing on the oven. Two issues, one visit. The low-water warning had been dismissed as a glitch by some of the team, but intermittent warnings on a combi oven are worth taking seriously, because they usually point at a supply, filter, or sensor issue that will eventually stop the steam cycle altogether.

How It Was Handled

PEMS attended and waited for the oven to clear service before starting work. The door seals, drip tray panel, and drip collection components were replaced. The water supply system was inspected and confirmed in good order, which ruled out a supply-side cause for the low-water warning. The filter replacement date was noted and flagged to the operator with a clear reminder window of 17 days, so it could be scheduled rather than discovered at the next fault.

The Result

The oven was returned to full operation the same day. The operator received a documented service record covering both faults, the components replaced, and the upcoming filter date, ready for the compliance file.

Why PEMS

The filter flag was the detail that mattered. A service record that only closes the fault you called about is a missed opportunity. PEMS documents what is coming, not just what was fixed.

Perth aged care operators managing commercial kitchen compliance audits benefit from a contractor who treats the service record as an operational document, not an invoice attachment. If your current contractor's reports do not include forward flags, it may be time to ask why.

To book a kitchen service assessment, contact PEMS on 08 9554 3123 or visit pemservices.com.au.