Meiko Dishwasher Fault Resolved at Perth Tavern - PEMS

A Perth hospitality operator lost dishwasher function mid-service at a busy tavern south of the river. The site runs a Meiko commercial dishwasher. With covers to turn and a full service period ahead, a non-functional dishwasher is not a minor inconvenience. It is a service stopper.

What Was Happening

The dishwasher had stopped completing its cycle. The rinse booster pump had seized from corrosion, jamming repeatedly and preventing the machine from finishing its rinse stage. Without a working rinse cycle, the unit could not be used for service. The corrosion was advanced enough that the pump required full replacement, not a repair on site.

How It Was Handled

The technician stripped and pulled the machine to properly diagnose the fault, confirming the pressure switch and drain pump were both functional. The rinse booster pump was identified as the failed component. A replacement pump was sourced locally from the PEMS workshop the same day. The pump required fitting to the workshop unit before installation. The machine was tested and reinstated to service.

The Result

The dishwasher was returned to full operation with a verified replacement pump. The operator received complete documentation of the fault, the diagnosis process, and the parts fitted. Service history on the unit was updated.

Why PEMS

The replacement pump was in the PEMS workshop stock. That local parts capability meant the fault was resolved in a single visit rather than waiting on a supplier order that could have cost the operator days of service.

Commercial kitchen equipment faults rarely wait for a convenient moment. If you want a maintenance partner who carries stock, documents every visit, and can handle faults on your timeline rather than a supplier's, contact the PEMS team on 08 9554 3123 or visit pemservices.com.au to arrange a service assessment.