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News & Case Studies

Commercial Dishwasher Faults Found and Documented in Dianella

15 August 2025  ·  Perth  ·  Dianella Tavern

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Looking at these notes carefully before writing.

The job notes show two separate technician visits across different dates (August 2025 and July 2026), with a second visit that found water ingress in an electrical panel, a leaking element, burned relay internals, a smoking relay, and a loose power cable. The machine was eventually tested and running but still flagged as requiring a relay replacement. The first visit ended with a tag-out.

This is a genuinely rich scenario for a buyer audience: a commercial dishwasher at a tavern with layered electrical faults, some flagged but not yet fully resolved, and a documented history across multiple visits. The operational stakes are clear. The documentation trail is the real story here.

One caution on the notes: the second visit restorer note is cut off mid-sentence ("1x rinse ar"). I will not invent what that sentence was completing. I will write around what is confirmed.

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A tavern kitchen cannot trade without a working dishwasher.

When a Dianella venue's dishwasher started showing faults, the first assessment uncovered a failed element and a missing nozzle. Standard enough. Then the relay base failed testing, and the replacement was not available locally that day. The machine was tagged out. The right call, and the documented one.

The second visit told a different story.

What Was Happening

When the dishwasher was reinspected, the electrical panel showed signs of water ingress. The element was confirmed leaking. One relay had a loose power connection that was creating visible burning and a smoking condition inside the unit. A second relay had the same issue. The screen was flickering and producing an audible buzz. The machine had been carrying multiple compounding faults, not a single fault event.

How It Was Handled

The loose cable was made safe immediately. Both relays were removed, inspected, and cleaned of carbon buildup before reinstallation. Connections were re-tested under load. The smoking condition cleared. The machine was returned to operation, with documentation confirming what was found, what was repaired, and what still requires attention: one relay is flagged for replacement before the next service interval.

The Result

The dishwasher returned to service the same day, with a clear written record of every fault found, what was actioned, and what is outstanding. The operator knows exactly what is coming and when.

Why PEMS

When a machine carries hidden faults that have been building across visits, the documentation trail is what protects the operator. PEMS records what is found, what is done, and what remains open, so nothing sits unactioned without the operator knowing.

Operators running tavern or hospitality kitchens in the northern suburbs can contact PEMS to arrange a scheduled assessment. Call 08 7095 3550 or visit pemservices.com.au.

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