A commercial kitchen equipment swap sounds straightforward until the space it sits in was never designed for easy access. At a Rockingham supermarket deli, replacing an end-of-life combi oven meant working inside a tight footprint where nothing could simply be lifted out and rolled in.
What Was Happening
The existing deli oven had reached the end of its working life and a replacement unit had been sourced. The complication was access. The original install left almost no clearance. Removing the old unit required taking apart fittings that were not originally designed to be removed, and raising the oven significantly to clear the space. The same process applied in reverse for the new unit.
How It Was Handled
Mason attended site and completed the full removal and installation at an agreed fixed price. The process involved careful disassembly of surrounding fixtures to create working clearance, controlled removal of the old unit, installation of the replacement, and full testing before sign-off. No faults were recorded on completion. Documentation was prepared for the capital invoicing team, with the store representative recorded on file as required.
The Result
The deli oven was replaced and operational within the same visit. The operator received a clean installation record, full test confirmation, and job documentation structured to meet their internal capital invoicing process. No callbacks.
Why PEMS
Fixed-price scoping on complex installs removes budget uncertainty before the work begins. When access complications add time on the day, the operator is not exposed to an open-ended invoice. The scope is agreed, the outcome is documented, and the cost is what was quoted.
Operators managing multi-site portfolios or supermarket deli equipment across Perth are welcome to contact PEMS to discuss scheduled replacement planning or service assessments. Call 08 9554 3123 or visit pemservices.com.au.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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