A Currambine supermarket bakery had a Technobake oven gantry that was gradually coming apart during production runs. Nothing had stopped yet. It was only a matter of time.
What Was Happening
The left-hand gantry bearing had worn to the point where the chamber cassette was working loose. This had been identified and documented at a prior visit. The bearing replacement was scheduled and carried out the following month once parts were on hand. Production continued between visits, but the fault was tracked and a return trip was booked before it became a stoppage. Left alone, a loose cassette on a rotating gantry eventually damages the chamber itself, and that is a much bigger repair than a bearing.
How It Was Handled
PEMS technician Benjamin attended site in July, signed in, and waited for staff to clear the oven before starting work. The oven was isolated and the gantry stripped back to expose the worn bearing. The worn bearings were replaced and the gantry surface was prepared and rebuilt to accept the new components properly, rather than fitting new bearings onto a worn seat. The cassette was refitted and checked for play. The oven was tested through a full rotation cycle before Benjamin left. It was running correctly before the site was handed back.
The Result
The Technobake returned to full production operation. The operator received a documented service record covering the fault, the work completed, and the verified outcome. The repair had been planned, not reactive, and the bakery lost no trading days to it.
Why PEMS
The fault was identified and logged at one visit, then scheduled and resolved at the next. The operator was not chasing an emergency. The documentation trail covered both visits, so the store could see exactly when the fault was found, what was recommended, and when it was closed.
Perth supermarket bakeries run on tight production windows. Equipment faults that are caught, documented, and scheduled before they cause a stoppage are a different cost category from faults that surface mid-run.
If your bakery or production kitchen equipment is on a service program that tracks open items between visits, you are already ahead. If it is not, that is worth a conversation. Contact PEMS on 08 9554 3123 or visit pemservices.com.au to arrange a site assessment.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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