The kitchen team at Rendezvous Hotel Perth had two new UNOX combi ovens arriving in July. Getting the equipment on site was straightforward. Getting it ready to cook, connected, calibrated, and documented correctly was the part that actually mattered.
What Was Happening
Two UNOX electric combi ovens were being installed alongside matching stands and an extraction hood. For a hotel kitchen, this was a significant addition to production capacity. But new equipment arriving on a pallet is not the same as new equipment ready for service. Commissioning done poorly at installation creates problems that surface weeks later, often mid-service.
How It Was Handled
PEMS technician Benjamin completed the full installation at Rendezvous Hotel Perth. Stands were assembled and ovens positioned correctly. The hood was fitted to the oven of the operator's choice, with the second unit positioned under the existing canopy. Filter setup was completed. An internet connection was established for remote monitoring. Humidity calibration was performed, firmware updated, parameters entered, and a full wash cycle and cooking session conducted to verify performance. A completed installation checklist and site photos were forwarded directly to UNOX as required.
The Result
Both ovens left the installation process fully commissioned, documented, and ready for production. The operator received a completed checklist, verified calibration, and equipment registered correctly with the manufacturer. No gaps in the handover, no loose ends for the kitchen team to chase.
Why PEMS
UNOX authorised service requires the installation checklist, calibration records, and photos to be submitted directly to the manufacturer. PEMS completed that process in full at site, which protects the operator's warranty position from day one.
Hotel and hospitality operators commissioning new commercial kitchen equipment in Perth are welcome to contact PEMS to discuss installation and ongoing maintenance support. Call 08 7095 3550 or visit pemservices.com.au.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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