A noisy commercial oven and an unreliable fryer put food production at risk for King Road Brewing Company at their Oldbury venue on King Road. With a busy kitchen operation to maintain, the brewing company needed a qualified technician to assess both units and restore normal service as quickly as possible.
The Fault
The left-hand side Rational combi oven had developed a loud, persistent noise consistent with worn motor bearings, a mechanical fault that worsens over time and risks complete motor failure if left unaddressed. The fryer nearest the stovetops was also causing concern, repeatedly shutting off during service. Staff had flagged this unit previously, and PEMS confirmed the fryer fault was connected to work already quoted under Quote 1753091.
The Repair
PEMS technician Andrew attended the King Road Brewing Company site in Oldbury to carry out a full inspection of both units. He assessed the Rational oven bearings and examined the fryer shutdown issue, linking it back to the existing quoted scope of works. The client was updated on this connection so they could make an informed decision before proceeding. Work was scheduled for completion on Tuesday 2 September.
The Outcome
Both faults were identified and documented clearly. King Road Brewing Company now has a scheduled repair date and full visibility over the quoted works, keeping their commercial kitchen on track and avoiding unexpected downtime.
Why PEMS
PEMS cross-references open quotes against new callouts, so clients in Perth never pay twice for the same problem. That kind of transparency saves time and money on every job.
Contact PEMS for commercial kitchen equipment repair across Perth and the surrounding suburbs. Call 08 7095 3550 or visit pemservices.com.au to book a technician.
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PEMS provides specialist commercial food equipment repair across Perth and WA.
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