Rational Combi Oven Repair at City of Mandurah Centre

A malfunctioning combi oven at the City of Mandurah Administration Centre brought kitchen operations to a halt. With staff meals and catering functions dependent on the unit, a fast and accurate repair was essential to restore service at this busy Mandurah facility.

The Fault

The Rational SCC combi oven (serial E11SI16122561162) displayed an SC automation malfunction error, leaving the unit completely non-operational. The fault traced back to several failed components working in combination: a triple solenoid failure, a degraded CCE1000 filter cartridge, a faulty control transformer T1, and a failed relay board. This level of multi-component failure required a skilled technician with access to the right parts.

The Repair

PEMS technician Ryan attended the Mandurah Administration Centre and carried out a full component replacement, swapping out the solenoid assembly, filter cartridge, transformer, and relay board. After installation, Ryan moved the oven to access all internal components, then ran a full function test and rinse cycle to confirm correct operation across all settings. The repair was completed within a focused single visit.

The Outcome

With all replaced components performing correctly and the rinse cycle running without issue, the Rational oven was returned to full working order. The City of Mandurah kitchen team could resume normal catering operations without further disruption.

Why PEMS

PEMS carries deep experience servicing commercial kitchen equipment across Perth and regional WA. Their technicians diagnose multi-fault scenarios accurately the first time, reducing repeat call-outs and keeping facilities like the Mandurah Administration Centre running reliably.

If your commercial kitchen equipment is faulting, contact PEMS Perth Electrical and Mechanical Services on 08 7095 3550 or visit pemservices.com.au to book a qualified technician fast.