Rack Oven Repair Mandurah Forum | Commercial Kitchen Maintenance Perth

Opening paragraph:

A rack oven sitting idle in a commercial kitchen at Mandurah Forum sounds like a maintenance problem. For a supermarket bakery, it is a production problem. Every hour that oven is not turning, there is nothing coming out the other end.

What Was Happening

The rack oven had stopped rotating. The rack itself could be moved by hand, which ruled out a mechanical jam. Power was confirmed at the motor. The motor was running extremely hot. The drive system had failed internally, and the gearbox had become stiff alongside it. Both needed to come out. Neither was a same-day shelf item.

How It Was Handled

The motor and gearbox assembly was removed from site. The right parts were sourced locally, avoiding interstate freight delays. Assembly work that required bench access was completed at the workshop, then the unit was returned and refitted. Reinstalling the drive system meant pulling the rangehood and side cover to get proper access. The job was done correctly rather than quickly. Testing confirmed the oven was fully operational with no faults.

The Result

The oven was returned to full production. The operator received complete documentation of the fault, the parts sourced, and the testing outcome. Nothing was left open or flagged for a follow-up visit.

Why PEMS

PEMS handles sourcing, workshop fabrication, and on-site reinstallation as a single managed process. The operator did not coordinate between a repairer, a supplier, and a rigger. One job, one report, one outcome.

Operators managing supermarket or food retail kitchens across Perth and the south metro can contact PEMS at 08 7095 3550 or pemservices.com.au to discuss a planned maintenance program or service assessment.