PCB Fault Repair at Bethanie Fields Aged Care Perth | PEMS

A faulty control board left a critical machine out of action at Bethanie Fields, an aged care facility operated by Bethanie Group in Perth's southern suburbs. With vulnerable residents depending on reliable equipment around the clock, a swift diagnosis and clear repair pathway were essential to minimise downtime and disruption to care.

The Fault

Technician Ben attended Bethanie Fields to fault-find a machine that had stopped operating entirely. The pump was not running under normal conditions, so Ben bypassed it by connecting directly on 240V. The pump ran without issue, confirming the pump itself was healthy. The fault was traced to a failed PCB, which had taken the entire machine offline.

The Repair

Ben completed a thorough fault-find during the April 2026 callout, confirming the PCB as the root cause and ruling out any secondary faults. While this particular repair could not be completed same-day due to parts availability, the diagnosis was locked in quickly and a replacement PCB was sourced to get the machine back on line as fast as possible.

The Outcome

With the fault clearly identified, Bethanie Group had a defined repair plan and timeline. The rapid diagnosis prevented unnecessary delays and gave the facility's management team confidence that the right parts were being ordered without guesswork.

Why PEMS

PEMS brings methodical fault-finding to aged care and commercial environments across Perth. Rather than replacing parts at random, technicians like Ben isolate the exact failure point first, saving clients time and money on every repair.

Contact PEMS today for electrical and mechanical servicing across Perth. Call **08 7095 3550** or visit **pemservices.com.au** to book a technician.

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