A faulty ceiling cassette air conditioner at Ampol Melville brought comfort and air quality control to a halt at the busy Leighton Street service station. With staff working through peak trading periods and customer comfort on the line, restoring a reliable climate system was a priority for site operator Hiflow Integrated Services Group.
The Fault
The site's Mitsubishi ceiling cassette unit had failed and required full replacement. The 14/16kW system, installed in the ceiling void, had deteriorated beyond repair. PEMS technician Ben attended the Melville site and confirmed the unit could not be restored to safe working condition, prompting approval of Quote 9783 for a complete changeout.
The Repair
Ben removed the faulty Mitsubishi cassette and installed a replacement unit of matching capacity. The system was fully recommissioned following installation, with refrigeration and electrical consumables supplied on site. All connections were tested and operation confirmed before the job was signed off. The work was completed in April 2026 following quote approval.
The Outcome
The replacement Mitsubishi ceiling cassette returned the Ampol Melville service station to full climate control. Staff and customers now benefit from a properly functioning system running within manufacturer specifications.
Why PEMS
PEMS holds the technical range to handle both the electrical and refrigeration sides of a cassette changeout in a single visit, cutting down coordination time for facility managers like Hiflow Integrated Services Group across multi-site Perth contracts.
For commercial air conditioning repairs, cassette replacements, or full system recommissioning across Perth, contact PEMS on 08 7095 3550 or visit pemservices.com.au to submit a service request.
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PEMS provides specialist commercial food equipment repair across Perth and WA.
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