Opening paragraph:
A major supermarket's deli preparation area in Cannington had a problem that looked simple on the surface: low water pressure to the chicken cooker. The Convotherm had been flagged. The work order was raised. What followed over the next six weeks showed why water filtration and cooking equipment maintenance belong in the same conversation.
What Was Happening
The chicken cooker was underperforming, and the water supply feeding it was the cause. An inspection found the filtration system in the bakery area was running on filters well past their useful life. The filters were removed, photographed, and assessed. The finding was clear: the entire filter set needed replacement. Until that happened, the equipment could not perform reliably. This is the kind of issue that does not announce itself dramatically. It degrades quietly until service quality drops or the equipment faults out.
How It Was Handled
PEMS attended across two separate visits, each with a clear and documented scope. The first visit established the diagnosis and captured the evidence needed to order the correct replacement filters. The second visit completed the physical work: the old filtration system was removed, the new system was mounted, the line was flushed, and flow was tested and confirmed. Serial numbers were recorded. The work order trail from the facilities management side was maintained throughout, with attendance logged against the target windows specified.
The Result
The chicken cooker was restored to correct operating pressure with a fully replaced filtration system in place. Documentation covered both visits, serial reference, and the completed installation. The operator had a clear record of what was found, what was replaced, and what was verified.
Why PEMS
Water supply issues affecting commercial cooking equipment require someone who can assess the filtration side and the equipment side in the same job. PEMS holds the certifications to handle both without requiring a second contractor, which keeps the work order clean and the timeline tight.
Perth supermarket and food service operators who want a maintenance contractor across all kitchen trades can reach PEMS on 08 7095 3550 or at pemservices.com.au to arrange a site assessment.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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