Commercial Kitchen Roaster Repair Karrinyup

A supermarket deli kitchen in Karrinyup had a chicken roaster making noise that was hard to ignore.

The unit is a double Roastrun rotisserie cooker. It sits in the back-of-house deli prep area and runs through the day producing one of the highest-margin, highest-visibility product lines on the floor. When it starts making the kind of noise that makes staff step back, it does not stay a small problem for long.

What Was Happening

The roaster had developed a loud mechanical noise. Left unaddressed, that kind of fault in a high-cycle unit tends to accelerate. The rack drive mechanism had damaged components, and the gas rams on both sides needed attention. In a unit running continuous production cycles through a full trading day, the combination was working against the machine.

How It Was Handled

The job ran across two visits with two technicians. On the first visit, the gas rams on both sides were replaced and the valve was cleaned and inspected. A carbon bushing on one side was flagged for follow-up. On the second visit, the rack drive was addressed. Damaged parts were removed and replaced. The technician fabricated additional spacers to fit the replacement components correctly, prepared the bearing surfaces, and tested the unit fully before signing off. Work was coordinated around deli staff operations to avoid disrupting the unload cycle mid-service.

The Result

The roaster returned to full operation with all faults documented and resolved. The operator received a complete service record covering both visits, the components addressed, and the verified test outcome.

Why PEMS

The fabrication of custom spacers on-site, rather than deferring the job to a second return visit, kept the repair on schedule and the unit back in production without an additional delay.

Commercial kitchen equipment in deli and food service environments does not stop earning pressure just because it needs maintenance. When you manage multi-site or high-throughput food operations in Perth and need a contractor who documents the work and finishes the job, contact PEMS on 08 7095 3550 or visit pemservices.com.au to book a service assessment.