A commercial kitchen exhaust fault at a major supermarket in Rockingham put the store's back-of-house operations under pressure in April 2026. With a Roastrunner Single chicken cooker at risk of venting improperly, the Rockingham store needed a qualified technician on site fast to assess the situation and protect both staff and food safety compliance.
The Fault
The oven exhaust on the Roastrunner Single chicken cooker (asset WFM-AA692898) had worked loose and required clamping to reseat correctly. Left unaddressed, a loose exhaust connection on commercial cooking equipment can allow heat and fumes to escape into the back-of-house environment, creating a potential safety hazard and putting the unit's continued operation at risk.
The Repair
PEMS technician Mason attended the a major supermarket in Rockingham site and conducted a thorough inspection of the exhaust system on the chicken cooker. Following a careful assessment, no active faults were identified at the time of the visit. The deli manager confirmed the range hood was operating without issue, and the store was advised to continue monitoring the unit going forward.
The Outcome
The inspection gave the Rockingham store team confidence that the equipment was safe to continue operating. With no faults detected, no immediate repair work was required, and the store could maintain normal service without interruption to their hot food operation.
Why PEMS
PEMS technicians carry the experience to assess commercial kitchen equipment accurately and give clients straight answers, whether that means completing a repair on the spot or confirming that no work is needed and avoiding unnecessary costs.
When your commercial kitchen equipment needs attention in Perth, trust the team that services major retailers across the metro area. Call PEMS on 08 7095 3550 or visit pemservices.com.au to book a technician.
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PEMS provides specialist commercial food equipment repair across Perth and WA.
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