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News & Case Studies

Commercial Kitchen Equipment Maintenance Karrinyup

07 May 2025  ·  Karrinyup  ·  a major supermarket KARRINYUP

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Opening paragraph:

A supermarket deli in Karrinyup had a chicken cooker doing what no chicken cooker should do. Every roast cycle was ending with product sticking to the racks and a team spending time they did not have trying to salvage the cook.

What Was Happening

The double rotisserie unit had worn prong covers. When those covers wear down, product sticks, presentation suffers, and yield drops. For a deli running consistent volume through a busy suburban store, that is not a minor irritation. It is a daily operational problem affecting throughput, product quality, and the time the team spends managing it instead of serving customers.

How It Was Handled

Travis attended the Karrinyup site and found the old rack components had seized in place. Removing them required more than a straight swap. Both sides were stripped back, old parts hammered off, and replacement racks fitted to both units before the next cook cycle. The work was completed during a live trading day without disrupting the deli operation.

The Result

Both sides of the double unit were back in service with new rack components installed and documented. The operator received a completed work record with asset tag, location, and job outcome recorded against the site's existing work order.

Why PEMS

PEMS holds documentation against asset-level records for each site, not just job references. When a leading food service group needs a status update or audit trail for a specific piece of equipment, the record is already there.

Operators managing multi-site supermarket portfolios can contact PEMS through pemservices.com.au or on 08 7095 3550 to discuss how planned maintenance and asset tracking can be structured across your locations.

Equipment giving you grief?

PEMS provides specialist commercial food equipment repair across Perth and WA.

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