Opening paragraph:
A City of Stirling Meals on Wheels kitchen had a bratt pan that would not stay lit. For a food service operation running meals to the community, that is not a minor inconvenience. It is a production risk with a direct impact on service delivery.
What Was Happening
The bratt pan was cutting in and out during operation with no consistent pattern. The gas side checked out. The fault was tracing back to the control board. A blown fuse compounded the situation. The kitchen had been managing around the problem, but a bratt pan that cannot hold temperature reliably is not a pan you can run a production schedule on.
How It Was Handled
PEMS attended for diagnosis in December 2025. The faulty board was identified, the blown fuse confirmed, and a replacement board was sourced. A return visit in January 2026 covered the full control panel installation, fuse replacement, and lighting as required. The unit was tested on completion and confirmed operational before the technician left site.
The Result
The bratt pan was returned to full reliable operation. The repair was completed across two documented visits with parts sourced between appointments. The City of Stirling kitchen received a clear record of what was diagnosed, what was replaced, and the confirmed test result.
Why PEMS
Multi-trade capability meant the electrical and gas elements of this fault were handled within the same contractor relationship, without the City of Stirling coordinating between separate trades or managing competing diagnoses.
If your Meals on Wheels or community food service kitchen is carrying equipment that is running unreliably, a PEMS service assessment can identify what needs attention before it affects production. Call 08 7095 3550 or visit pemservices.com.au.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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