Commercial Fridge Repair Fremantle | Running With Thieves Case Study

Running With Thieves is a bottle shop and cafe on Marine Terrace in Fremantle. The site runs two fridges in a retail takeaway space. When one unit started sitting at 10 degrees and both were leaking water from the vent above, the operator had a problem that needed sorting before 6am opens.

What Was Happening

One fridge had lost its cooling and was holding product at 10 degrees. A blockage in the refrigerant circuit was the cause. The second unit was leaking water from the vent above. Neither issue was dramatic on its own. Together, they put chilled product at risk across both the bottle shop and cafe, and the early morning open left no room for delays.

How It Was Handled

PEMS technician Ben attended the Fremantle site and diagnosed the blockage on the affected unit. The existing valve fitting was replaced with a proper service valve, the blockage was cleared using nitrogen, and the system was evacuated and recommissioned. Both units were checked. The fridge was monitored until it returned to correct operating temperature before the job was closed.

The Result

Both units returned to correct operating temperature. The operator had documentation of what was found, what was done, and confirmation the system was stable before the technician left the site. No guesswork on whether the fix held.

Why PEMS

The job was handled in one visit. The fault was diagnosed, the work was completed, and the system was confirmed stable on the same attendance. The operator did not receive a second callout invoice to finish what the first visit started.

Running With Thieves is open from 6am. If your site runs early morning hours and chilled product is part of your trading model, a service assessment is worth the conversation. Call 08 7095 3550 or visit pemservices.com.au.