Chicken Cooker Leak Repaired at Kalamunda Supermarket Deli

A Kalamunda supermarket deli was leaking fat from the front of its chicken cooker.

The unit, a double Roastrunner, was mid-cook when the fault was logged. Water and grease were tracking down the front of the oven and onto the floor in the deli preparation area. The asset had been in service long enough that the door seal had torn and the floor drain sieves were blocked and in need of replacement.

What Was Happening

The door seal failure meant hot fat and condensate had nowhere to go except onto the floor. With chickens actively cooking, the site could not simply pull the unit from service. The drain sieves in the floor were also beyond serviceable condition. Left unaddressed, a leaking hot oven in a food preparation area is both a food safety and a workplace safety issue.

How It Was Handled

Mason attended the following day, within the target attendance window. With the unit running, he waited for the cook cycle to complete before carrying out a full inspection. The torn door seal and the condition of the drain sieves were confirmed and documented on the day. Parts were ordered and a return visit was scheduled. The site was not left without a documented next step.

The Result

The operator received a clear service record covering the inspection findings, parts required, and scheduled return. Nothing was left open-ended. The deli continued operating with a documented fault trail the facilities team could report against.

Why PEMS

Multi-site supermarket accounts need contractors who document findings consistently and close work orders cleanly. PEMS operates inside the facilities management workflow, not around it.

Commercial kitchen equipment running past its service intervals costs more to recover than to maintain. If your deli or food service equipment is overdue for a scheduled inspection, contact PEMS on 08 7095 3550 or visit pemservices.com.au to arrange a site assessment.