A bakery prover at a Busselton supermarket stopped producing humidity mid-shift.
For a retail bakery operation, that is not a minor fault. A prover that cannot hold humidity means dough that will not prove correctly. Product quality drops. Bake schedules are disrupted. Staff are managing around equipment instead of running their shift.
What Was Happening
The prover was dry and leaking water internally. The unit had lost its humidity cycle entirely. On inspection, the water inlet solenoid had stuck in the open position, causing water to overflow internally rather than cycle correctly. A float valve had also seized at the bottom of the trough, meaning the system could not regulate water level at all. Mineral and scale buildup across the trough had contributed to both failures locking up together.
How It Was Handled
The attending technician cleaned and freed the float valve, confirmed the solenoid was responding correctly once the valve was operational, and cleared the scale and debris buildup from the trough. The system was tested through a full humidity cycle before sign-off. All four drain points, which had also been leaking, were repaired in the same visit. The unit was left clean, functional, and fully documented.
The Result
The prover returned to full operation in a single visit. The operator received a complete service record covering all faults found, repairs completed, and test confirmation. Nothing was left open or flagged for a return visit.
Why PEMS
Perth's hard water accelerates exactly this kind of buildup in humidity-dependent equipment. PEMS services bakery and food production equipment across regional WA, with documented outcomes and structured reporting that facilities teams can hand directly to procurement or audit review.
If your bakery or kitchen equipment portfolio across regional WA is due for a service review, contact PEMS on 08 7095 3550 or visit pemservices.com.au to book an assessment.
PEMS provides specialist commercial food equipment repair across Perth and WA.
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